Situation:
An OEM was faced with a critical “stop sale” recall which needed to be returned within 24 hours.

Solution:
Polk provided comprehensive Recall services, including service above and beyond standard file creation, dating back to the establishment of this process nearly 40 years ago.

Results:

• Polk has been able to meet or exceed the turnaround time because of the integration of CDR record data into the recall process
• Polk has consistently delivered on “stop sale” and recall file processing