When a motor vehicle recall is necessary, you need to act quickly and with confidence to notify the maximum number of registered owners involved, in order to maintain customer loyalty and limit legal liability.

Our strong association with the Department of Transportation (DOT) and the National Highway Traffic Safety Administration (NHTSA) has afforded us an in-depth awareness and understanding of the necessary action steps to complete a successful recall campaign.

Polk Recall
Polk’s Recall capabilities include:

• Telephone number appending 
• Return mail service 
• Comprehensive disaster recovery
• Custom reporting
• Quick file delivery
• NCOA processing
• Assistance with recall litigation hearings
• Dealerization by census tract data and/or zip codes

Full Service Recall Program Management
Polk also offers full-service recall management to help get your message out as quickly and as accurately as possible. We handle even the most complex programs including:

• Printing recall notification letters and related materials 
• Assembling notification packets 
• Producing mailing labels and other mail piece contents
• Securing all available postal discounts for mailing and gathering/reporting returned and/or undelivered mail 
• Follow-up mailings