One of the cornerstones of Polk’s continual improvement is the adherence to Six Sigma Methodology. This methodology:

• Encourages a common direction and purpose shared by all project stakeholders
• Produces metrics to identify the degree of improvement attained and ensures this level is maintained on an ongoing basis
• Combines aggressive goals with a set of proven tools
• Promotes teamwork to drive success

As a result of employing Six Sigma Methodology, Polk has achieved the following:

• Reduced cycle time by 75% in load and matching within our commercial vehicle process
• Reduced cycle time to load custom geography files by 50%
• Developed a single set of quality assurance best practices and implemented across a group of related applications.