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Business Process Analyst

Position Summary:

This position plans and performs analysis of major company activities and/or functions and guides the subsequent design and implementation or improvement of an existing ERP system.

Primary Responsibilities:

  • Charts existing business processes in order to define current business activities for the development of procedures and models.
  • Participates in meetings to define business, financial, and operations requirements and system goals.
  • Responsible for understanding the organization’s business systems and industry requirements.
  • Ensures internal customers needs analysis is in alignment with business initiatives.
  • Researches, reviews and analyzes existing processes and develops strategies/enhancements.
  • Researches new procedures to enhance business processes, operations and information process flow.
  • Analyzes information, methods, systems and procedures to determine the most useful business solutions to the company.
  • Studies and tests interaction between systems to take advantage of new and more effective ways of providing needed information.
  • Prepares and delivers reports, recommendations or alternatives for process improvement in operating systems across the organization.
  • Identifies and establishes scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actions.
  • Performs cost-benefit and return on investment analyses for management.
  • Develops, standardizes, and maintains new or improved processes based on findings and analysis.
  • Creates process change by integrating new processes with existing ones.
  • Communicates changes to impacted Business Systems teams.
  • Creates process models, specifications, diagrams and charts for system programmers.
  • Develops budgets and timeframes for process changes in order to support company objectives.
  • Acts as a liaison between various groups to facilitate implementation of new or improved business processes.
  • Collaborates in the planning, design, development and deployment of new applications and enhancements to existing applications.
  • Coordinates and performs tests, including end-user reviews, for modified and new processes, and other post implementation support.
  • Works with functional groups within IT and internal business clients to develop short- and long-term system plans.
  • Assists with research on software and hardware products.
  • Makes recommendations on purchasing efforts.

Minimum Qualifications:

  • Bachelor’s degree in business administration, computer science, finance or management information systems with at least five to eight years related experience or equivalent combination of education and experience.
  • Experience with business and technical requirements analysis, business process modeling/mapping, methodology development and data modeling.
  • Experience in the operation and analysis of database hardware, software and standards, as well as data retrieval methodologies and mainframe applications.
  • Advanced knowledge of importing data for use in report software, spreadsheets, graphs and flowcharts.
  • Ability to create systematic and manual operations procedures in both technical and user-friendly language.
  • Ability to apply statistical and other research methods into systems issues and products as required.
  • Knowledge of C++, JAVA and C programming languages.
  • Knowledge of current network hardware, protocols.
  • Knowledge of standards such as AS/400 I Series, Windows operating system and databases such as SQL Server, Oracle and DB2.
  • Knowledge of importing data for use in financial report software, spreadsheets, graphs, and flow charts.
  • Advanced experience with core financial software applications and reporting tools including JD Edwards One World XE & ERP 5 & 8, Peoplesoft Enterprise and Enterprise One, FoxPro, Showcase.
  • Excellent project management skills and project management software skills, including Microsoft Project., WBS Chart Pro, Pert Graphing, Visio, Gantt charts and bar charts.

Other Requirements:

Required to be on-call as needed for emergency situations.

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